Privacy Policy
Effective date: March 31, 2026
Our Company ("we," "us," or "our") operates this website (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
1. Information We Collect
When you use our free estimate and appointment booking form, we collect:
- Contact information: first name, last name, email address, phone number
- Property address: street, city, state, ZIP code
- Project details: selected service, options, estimated price range, notes
- Appointment selection: preferred date and time for your consultation
- Referral source: how you heard about us (optional)
We also automatically collect:
- IP address: used for spam prevention and rate limiting
- UTM parameters and referrer URL: used to understand how visitors find our site
- Basic usage analytics: page views and funnel interactions via PostHog
2. How We Use Your Information
- To schedule and confirm your free on-site consultation
- To send appointment confirmations, reminders, and follow-up emails
- To create a calendar event for your visit
- To provide you with a project estimate
- To communicate with you about your project
- To improve our services and website
- To prevent spam and fraudulent submissions
3. Third-Party Services
We use the following third-party services to operate the Site:
- Airtable: securely stores lead and project data
- Resend: sends transactional emails (confirmations, reminders)
- Google Calendar: manages appointment scheduling
- Google Maps: validates service area by geocoding your address
- Vercel: hosts the website and stores uploaded images
- PostHog: collects anonymous usage analytics
Each of these providers has their own privacy policy. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Data Retention
We retain your information for as long as needed to fulfill the purposes described above, including any legal or reporting requirements. If you request deletion of your data, we will remove it within 30 days.
5. Your Rights
You may:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Unsubscribe from follow-up emails using the link provided in those messages
To exercise any of these rights, contact us at the address or phone number below.
6. Cookies and Tracking
The Site uses PostHog for anonymous usage analytics. We do not use advertising cookies or cross-site tracking. Your browser's "Do Not Track" signal is respected.
7. Security
We use industry-standard security measures to protect your information, including encrypted connections (HTTPS), secure token storage, and access controls on our admin systems. No method of transmission over the Internet is 100% secure, but we take reasonable steps to protect your data.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us:
Our Company